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Scale Your Business Internationally

Enhance your customer’s shopping experience with our internationalization services. From website translation and local pricing to delivery we help you to increase conversions, customer loyalty and lower cart abandonment.

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Services

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Local Experience

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International Express Delivery

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International Customer Service

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Marketing

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Breaking Down Barriers

Take your brand global with our expert translation services!
We help you connect with audiences around the world by accurately translating your store. Our skilled team of interpreters can transform your store into any language tosuit your international au dience. Don't let language barriers
hold you back.

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Why Us?

BorderGuru is part of the otto group, a globally active group of retailers and retail-related service providers (such as Hermes). With online sales of 9.9 billion euros, the otto group is one of the world’s largest online retailers and holds the leading position in the fashion and lifestyle category in Europe.

BorderGuru is the global cross-border service of Hermes, the leading commercial eCommerce delivery company in Europe. We offer solutions covering all aspects of cross-border eCommerce for fashion and lifestyle brands of any size.

With BorderGuru, you can expand your reach to 500 million customers with exclusive access to 49 local online marketplaces and retailers across Europe and beyond. Our Cross-border eCommerce solutions can transform your online store into a local shopping experience for your international customers in up to 198 countries. Learn more about the Otto Group and Hermes Europe.

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Free
Shipping

Get ready to take your e-commerce business to the next level with BorderGuru's free international shipping service. With our help, you can offer your customers free shipping
worldwide, leading to higher conversion rates, lower cart abandonment, and happy returning customers. Don't miss out on the benefits of providing your global audience with
this irresistible offer!

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Local
Fulfillment

Capture your customers' attention with faster and more efficient delivery! Our local fulfillment solution ensures that your European orders are fulfilled faster and easier.
Our strategic warehouse locations within the EU provide
your store with shorter delivery times, leaving your
customers happy and satisfied.

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Get ready to sell worldwide without any headaches! We
handle the tax calculation, filing, and record-keeping of
taxes to ensure accurate compliance worldwide. We also
map and assign HS codes for each product to comply
with global customs regulations, ensuring your parcels
reach their destinations smoothly.

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Customer
Service

Let us take care of your customer service needs while you
focus on growing your business. Our team of customer
service experts provides top-notch care to your customers,
no matter where they are located. Get 24/7 customer service
through various channels, including phone, email, chat, and
social media.

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Marketing

Expand your customer base globally with automated product ads, social media, and organic search. With our expertise in social media marketing, we identify relevant audiences, and tailor your ads, catalog and store to boost your international reach. Don't miss out on the opportunity to expand your business internationally.

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